![]() ![]() They provide targeted, step-by-step directions with annotations on their mobile screen to resolve many issues. They can guide customers using augmented reality (AR), which displays on-screen graphical information over the object that needs service. With advanced remote support software, a contact center agent or frontline service worker sees a customer’s physical environment in real time through their smart device. It also allows experts to help frontline service workers resolve issues. Remote support lets your contact center agents and frontline service workers solve a customer’s problem through virtual real-time, guided interaction. Provide visual customer assistance with remote support software to enable service or support from anywhere, anytime - without physical contact or high bandwidth connections. Support customer safety with remote support software That’s where visual remote assistance comes in to help your customers get efficient service, while prioritizing safety and enhancing both customer and employee experience. Businesses are also concerned for employee safety and well-being.Īlong with best practices, the right field service management mitigates today’s safety concerns surrounding in-person service. Even with safety requirements in place, some customers may be hesitant about having frontline service workers on site. What has changed today is how they may feel about in-person service. Your customers still want efficient and complete service the first time. Internet connections still go down, homes still need refrigerators, and washing machines still require maintenance. Financial aid is available to students who qualify.No matter what’s happening in the world, people still need service. If you believe that FCC’s Medical Assistant Training Program is right for you, contact us, and one of our admissions team members will provide you with all of the information you need about our courses, as well as application and enrollment info. Students are taught skills such as scheduling appointments and maintaining patient health records while also learning back-office patient and physician assistance. Overall, the program is designed to provide students with comprehensive training so that they’re ready for both front-office administrative work and back-office medical assisting. Medical ethics and standards of conduct.Taking and recording patient vital signs.Scheduling appointments and maintaining medical records.Familiarizing students with radiology and diagnostic imaging.Assisting physicians with routine physical examinations.The externship ensures that students are able to apply what they’ve learned in the classroom in the real world, better preparing them to begin a new and rewarding career as medical assistants.įCC’s Medical Assistant Technician program strives to equip students with all of the knowledge and skills they will need to become entry-level medical assistants. For this reason, our students are required to complete an externship with a local employer prior to graduating from the program. In addition, the Medical Assistant Program can be completed and a diploma earned in as few as 10 months, allowing you to fast-track your way to a career as a Medical Assistant Technician.Īt FCC, we believe that career training cannot be completed by simply sitting in a classroom. If you’re looking for a medical assistant school, enrolling in Florida Career College’s Medical Assistant Diploma Program will provide you with the foundational skills you need to prepare for a rewarding career in the healthcare field. As a medical assistant, you will likely work in a variety of environments that include medical offices, clinics, hospitals, and other healthcare facilities. The program will teach you how to assist doctors and healthcare professionals care for patients. The Medical Assistant Training Program at Florida Career College will provide you with the knowledge and skills necessary to begin a new career as a Medical Assistant. ![]()
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